White Papers

1. A Profitable Approach To Managing Complaints 12/18/2019

   The point at which a customer complains is often the greatest test of the relationship between the customer and their service or product provider. So it is surprising that even today many companies fail to recognize the value complaints can deliver to their organization. This paper explores how companies should begin to look anew at the role and value of complaints and feedback to their organization and to consider complaints no longer as a costly inconvenience but as a key opportunity to develop more profitable and sustainable relationships with their customers.

2. How X-Ray Inspection Improves Safety, Mitigates Risks, And Boosts Compliance 12/9/2019

   Updated FDA guidelines present new risks and challenges for food manufacturers. Fortunately, X-ray inspection offers manufacturers an effective and scalable way to proactively mitigate risk. Find out how.

3. 10 Secrets Every Software Buyer Should Know 12/4/2019

   In today’s challenging business environment, midsize manufacturers are faced with increasing pressures from both domestic and overseas competition—pressures to reduce costs, improve and maintain quality and decrease lead times. Designers and builders of capital equipment face special challenges due to the complexity of the products they build and the unique requirements of this engineer-to-order (ETO) environment. If you are an ETO or project-based manufacturer, here are ten questions traditional manufacturing software vendors don’t want you to ask.

4. Understanding The Probability Of Detection In X-Ray Inspection For Food Manufacturers 11/12/2019

   Probability of detection (POD) seems like a relatively simple number which vendors use to reassure potential customers of a machine’s capabilities for contaminant detection. However, there is more to the numeric value of POD than just taking it for face value. This white paper explains how POD is calculated and why 100% POD is unachievable and it also looks at factors that affect sensitivity of contamination detection while lastly discussing how the latest innovations in x-ray inspection technology are designed to enhance detection performance, while explaining how food processors can ensure POD is consistent throughout the lifetime of their x-ray system.

5. Calculating ROI On Product Inspection For The Dairy Industry 9/18/2019

   Need to eliminate product giveaway while reducing the possibility of recalls? See how package weighing and inspection solutions maximize speed and safety while saving money in dairy applications.

6. In the Pressure Cooker - How Operational Data Is Changing The Food And Beverage Industry 9/17/2019

   Consumers want a sustainable food supply, government regulations are constantly changing and many brands are producing product with aging equipment and other older assets. On top of everything, manufacturers must guarantee utmost quality to maintain consumer confidence and uphold brand integrity, all while making a healthy margin. As data permeates through every area of organizations and digital transformation moves from theory to reality, food and beverage companies must gain real-time operational insights to optimize processes, ensure quality and gain complete visibility from farm all the way to fork.

7. Navigating Change: Why Agility Matters In The Food And Beverage Industry 9/17/2019

   To stay competitive, companies of all sizes must “act small,” which requires rethinking processes, legacy systems, old equipment, and aging infrastructure to become agile and transparent. For many companies, letting data drive business decisions is a departure from traditional processes, but to thrive in a fast-shifting market, change is imperative.

8. Food Safety And Quality Regulations: A Guide To Global Standards 9/4/2019

   There are many food safety standards impacting individual companies. Depending on the location and business type, a manufacturer may be guided by dozens of standards, regulations and/or laws.

9. How To Ensure The Safety Of Canned Foods 6/26/2019

   Metal cans are becoming an increasingly popular food packaing option, but they present significant challenges for x-ray inspection systems. Continue reading to learn how to overcome these challenges.

10. Using Data To Establish Price Points And Protect Your Food And Beverage Distributorship’s Profit Margins 6/13/2019

    The right pricing strategy is a critical component that companies can’t afford to overlook and is one of the most important aspects of maintaining profitability in wholesale distribution. Read how an automated platform that helps formalize the process and takes into account numerous variables can come up with market-appropriate price points for your products and services.