Competing in the trendy and growing ready-made-meal industry is very competitive. Customers reward quality and established brands with good revenue, but food conscious consumers are demanding quality, new ingredients and products. A Swedish food producer had established itself well to this market and in addition to their own products; they produced food for a large multi-national vendor’s private label.
They were facing an upcoming quality control and safety audit from the vendor. Passing this audit would open a large potential market to them and one important part of the audit was the inspection of packaged products. To ensure their products quality and a successful audit report, the manufacturer started a project to source the best solution.
Finding a new quality partner would mean their products would be offered in much wider area and financial damage of product recall could be catastrophic along with the lost brand image, which is crucial in the business. Since ready- made-meals are made of various different ingredients, from various environment and producers, quality of the ingredients became cornerstone in discussions.
Foreign object contamination in ingredients from nature is usually glass or stones rather than metal, which makes metal detectors obsolete. Hence, X-ray food quality control system were the solution needed and it was also one of the requirements of the audit.
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