Upstate Niagara Values Ross ERP Software For Food Traceability And Scalability

Chuck Donofrio, the director of information technology at Upstate Niagara, sat down to share some of his insights about their Ross ERP implementation. Not only has he selected Ross for its scalability and traceability, but he’s using it to help transition away from the on-prem infrastructure to a SaaS model.

Upstate Niagara is in Western New York and is approaching one billion dollars in revenue. They have over 300 member farmers who are owners and about 1,200 employees.

Upstate has been a Ross customer for almost two years; one of their subsidiaries, O-AT-KA, has had Ross implemented for over ten. Right now they have corporate implemented with Ross SaaS in the cloud and have implemented it in their first manufacturing facility earlier this year. They have two more businesses coming in the next two years.

The transition so far to Ross cloud has been smooth. DonofrioI was part of the decision to move from the on-prem version to the cloud and stated many reasons prompted us to go to SaaS over prem, primarily speed.

Upstate Niagara wanted to rollout Ross quickly and had a tight timeframe to do that. They would have had to make a major data center investment in order to put Ross on-prem, and managed to avoid doing that, so they had a lower initial cost of implementation.

Watch the video for their full story.