By Keith Chambers
Business process management (BPM) has proven extremely successful in managing both gradual and radical improvements in the industry and various business functions. While digitization brings incredible new opportunities, it also brings the distinctive challenge of correctly positioning and scoping BPM in organizations. In the latest digital evolution, the buzzwords we hear are disruptive technologies like Internet of Things (IoT), robotic process automation, artificial intelligence (AI), machine learning, 4D printing, augmented reality (AR), virtual reality (VR), social, mobile, analytics, cloud, digital twin and more. These disruptive technologies are changing the paradigm at enterprises across multiple industries. Companies face market challenges such as managing global operations, increasing operational efficiency, managing compliance, enabling continuous automation and responding to market dynamics. Now it’s time to think differently about business process management that drives the digitally-enabled enterprise. This paper portrays how to leverage BPM to secure success when digitizing your business.