Berner Foods is a market-leading supplier of quality food products, including natural cheese, specialty performance cheese, processed cheese and soy beverages. The company offers leading-edge products to the supermarket, drug, mass merchandiser, club, dollar store, specialty food distributor, foodservice and contract manufacturing channels. Its facilities are USDA- and AIB-approved and ISO 9001 certified and meet the demanding standards of virtually every major retailer in North America.
While undergoing Six Sigma training in 2005, Gary Gold, Berner’s Vice President of Quality and Continuous Improvement Systems, began taking a closer look at his company’s production performance. As he dug deeper into production line metrics, it became clear to him that there was significant room for improvement. However, a lack of complete information and shop floor accountability prevented Berner from identifying and addressing root causes.