The Right Recipe

A big supply chain overhaul helped Nature’s Best maintain its competitive advantage.

If you were to ask Brian McCarthy, senior vice president of operations at Nature’s Best, about the scope of the company’s recent distribution overhaul, he would tell you, “it was one of the most challenging of his career.”

He says this in part because the project had so many interdependent moving  parts—and because the scope was so large. To put this into perspective, the company transitioned from a four-building, multi-touch mechanized operation into a lean, one-touch, right-touch, one building system. The company undertook the supply chain transformation project because it wanted to remain a highly customer-service focused company.