High-performance, reliable, and unique are three words you would want to describe your filling and closing machine. Why do so many customers put their trust in these filling systems? What is so special about them? And are there finite limits when it comes to customers‘ requirements? We wanted to get to the bottom of this success story and so approached the Managing Director of Hermann WALDNER – Karl Angele to find out.
By Birgit Burger, Waldner
Mr. Angele, you understand DOSOMAT systems better than anyone else in the company. You‘ve been working in this division for 40 years and were personally involved in the evolution of these machines. What makes WALDNER DOSOMATS so successful?
I think that our success can be attributed to several factors. Firstly, we are a down-to-earth, well-organised medium-sized company that has been in existence for over a century and has always been owner-managed. This is an incredible factor in terms of stability, something that is very beneficial to a company of our size and something that our customers greatly appreciate. In addition, we have been manufacturing filling and closing machines for over 60 years. We understand our customers‘ problems and develop the appropriate solutions to solve them. No one has more experience than WALDNER! This wealth of experience and the professionalism of our employees are further factors that customers really appreciate about our company. They know that they have a reliable partner in WALDNER, a company that understands the industry and its needs. However, there‘s also a lot of luck involved – with the benefit of hindsight I realise that we did a lot of things correctly by intuition.