ARTICLES BY TRISHA GLADD

• Where Do Ideas Come From? First, Lose All Your Inhibitions

  2/7/2014

  When Josh Layhue and John Klinge of Eriez Magnetics, a company specializing in technology for magnetic, vibratory, and inspection system applications, were tasked with designing a new metal detector for the Eriez product line, they knew that while customer feedback was important, it should not completely define the solution. The key to their success became not just customer feedback and strategic planning but also the ability to keep an open mind and, if necessary, the willingness to take risks.